Frequently Asked Questions

The County’s water distribution system is a complex network of pipes and storage reservoirs where sediment or deposits may naturally accumulate over time. If not removed, these materials may cause water quality deterioration, taste and odor problems, or discoloration of the water. Water may also stagnate in lesser used parts of the distribution system. This can result in degraded water quality.

No, the Fire Department is required to flush hydrants when they are testing hydrants to make sure adequate flow and pressure is available.

If you see a county utility crew flushing hydrants, please drive carefully.

If the tap water is used during flushing, it could come out full of sediment and discoloration. If you encounter discolored water, shut the water off and wait several minutes. After waiting, check the clarity by running cold water for a few minutes allowing new water to work its way into your pipes. If not, wait a few more minutes and check again. In some cases, you may experience slight discoloration for a few hours. This discoloration only affects the appearance of the water; it does not affect the taste or water quality.

Check your faucet and washer screens for trapped debris.

When a hydrant is opened, there will always be temporary incidences of discolored water containing fine sediment particles. There is no health hazard associated with discolored water. Allow a few hours for discoloration to dissipate. To verify the water has settled, allow your cold water tap to run a few minutes. If the discoloration persists for more than 24 hours, please contact our County Utility Department at 229-671-2500.

It is recommended that water users wait until the water has cleared before using it for potable purposes.

The County Fire Department also conducts routine “flow testing” of fire hydrants. This is an important effort toward ensuring hydrant effectiveness for fire control purposes. Such testing is a separate effort independent from the Utility Department flushing program and assists us with knowing if our fire hydrants are working properly.

Water contains minerals and these minerals react with the inside of the pipe to produce the by-product. This chemical reaction between the pipe and water is a normal and natural process. This process can occur on the inside of the pipe and prevent an adequate volume of water flow. The flushing process removes much of this by-product.

This will cause “water hammer”, which is a pressure surge or wave when water in motion is forced to stop or change direction suddenly. The pressure wave can cause major problems, from noise and vibrations to pipe collapse. In home plumbing, this is experienced as a loud bang resembling a hammering noise. Utility Department and Fire Department employees have received instruction on how to operate fire hydrant valves slowly to avoid water hammer.