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Lowndes County 911
Overview
The Lowndes County 911 Center provides 911 emergency-call answering service, dispatching service for all emergency response service (fire, law enforcement, and ambulance) and coordination. The Center is a consolidated activity serving the unincorporated and incorporated areas of Lowndes County. The center is the Program Manager for the Lowndes County / Valdosta Public Safety Radio System, a state-of-the-art 800 MHz, digital, trunked, voice and data system. The Center also provides wireline 911 emergency-call answering and dispatching services for neighboring Echols County.
The center processes approximately 558 calls-for-service each day and is capable of routinely surging over 650 calls-for-service in any 24-hour period.
Open Records Request
To obtain copies of 911 calls or records, citizens may make an Open Records Request to:
Lowndes County Clerk, Belinda C. Lovern
327 N. Ashley St.
3rd Floor
Valdosta, GA 31601
Procedures for Submitting a Complaint or Commendation
If you would like to make a complaint or submit a commendation, you may do so in the following ways: -At any time you may contact the Lowndes County 911 Center at 229-245-5270. Request to speak with a Supervisor and he/she will take the appropriate action.
-You may also contact the Lowndes County 911 Center Director or Assistant Director at 229-245-5246.
- If you choose you may make your complaint or commendation in writing and forward it to:
Lowndes County 911
1515 Madison Highway
Valdosta, GA 31601
Office Hours: Monday-Friday 8:00 am to 5:00 pm
**Letters describe the event or incident
**Please include a date and time of occurrence and location of the incident if possible
Annual Statistical Summaries of Internal Investigations
Year | Total Investigations | Sustained | Not Sustained | Undetermined |
---|---|---|---|---|
2021 | 5 | 3 | 2 | 0 |
2020 | 3 | 2 | 1 | 0 |
2019 | 4 | 2 | 2 | 0 |
2018 | 3 | 1 | 2 | 0 |
Performance Measures
2018 | 2019 | 2020 | 2021 | |
---|---|---|---|---|
Incoming Emergency Calls | 94,301 | 94,242 | 96,300 | 104,382 |
Incoming Non- Emergency Calls | 95,566 | 89,904 | 91,181 | 93,009 |
Outgoing Calls | 88,533 | 61,854 | 67,845 | 76,645 |
Total | 278,400 | 246,000 | 255,326 | 274,036 |
Calls Resulting in Dispatch | 119,847 | 119,826 | 179,045 | 175,780 |
Percentage of Calls Answered within 10 Secs. | 97% | 93% | 90.51% | 89.96% |
Avg. Call Processing Times (In Secs.) | 90 s | 113 | 130 s | 131 s |
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Danny Weeks
Director
-
Lowndes County 911
Physical Address
1515 Madison Highway
Valdosta, GA 31601
Phone: : 229-245-5270Fax: : 229-245-5276Emergency Phone: : 911
HoursMonday through Friday8 a.m. to 5 p.m.